- Terms and Conditions, Privacy, Return, Contact And Shipping Policies .
Note:
All hats are custom made to your order specification, not pre-made. Please take the time to measure your head and use the Hats Sizer to be sure that you are ordering the proper size hats to avoid having to return the hats and pay a 25% restock fee. Please read the Return Policy.
Please take note that all screens display colors differently.
We Hand Make all hats to your order specifications. We typically run 7-14 Business days out M-F. Sometimes the embroidered hats take an extra few days all depending on the embroidery load.
If you have any Questions please contact us via form below. Or call us at 989-513-4099 from 9:00 Am. – 6:00 Pm. Eastern Time Zone
CARE
Wash the hats in cold water. Use recommended amount of quality detergent. DO NOT use chlorine bleach or hydrogen peroxide – separately or in detergents.
Dry on high heat.
For any hat with WESTEX please follow these Laundering Instructions.
Page 7
Home Laundering — Westex® Woven Fabrics CLEANING AND MAINTENANCE GUIDE
HYDROGEN PEROXIDE BLEACH Hydrogen peroxide, which is an oxygen bleach, must not be used on garments made with UltraSoft®, UltraSoft AC® and Indura® fabrics, either separately or in detergents. The presence of metals with hydro-gen peroxide can adversely affect the flame resistance of the fabric. SOAPS The use of soaps (salts of fatty acids) is not recommended for laundering garments constructed of UltraSoft®, UltraSoft AC® and Indura® fabrics. Soaps can form insoluble scums with hard water that are deposited on the fabric. Soap scums may be flammable, and can adversely affect the thermal protection performance of the garment if they burn. Washing/Drying Procedures It is recommended that UltraSoft®, UltraSoft AC® and Indura® fabrics be washed and dried inside out. This will minimize surface abrasion and aid in maintaining the surface appearance of garments constructed of UltraSoft®, UltraSoft AC® and Indura® fabrics. SORTING Garments made with UltraSoft®, UltraSoft AC® and Indura® fabrics should be sorted by color — light colors washed with light colors and dark with dark — to avoid dye transfer. UltraSoft®, UltraSoft AC® and Indura®fabrics should be washed with other UltraSoft® and Indura® fabrics. PRETREATING Stains, as well as deep soil lines on the collars and cuffs of garments, are more readily removed if pre-treated. Stains should be pretreated at the earliest opportunity and sufficient time allowed for the pretreatment material to penetrate and loosen the soil. The heavily soiled or stained areas should be rubbed with a full-strength, heavy-duty liquid detergent or any off-the-shelf laundry pretreatment product. Such pretreatment products should not contain bleach or hydrogen peroxide, either separately or in combination with detergent. LOAD SIZE When laundering garments constructed of UltraSoft®, UltraSoft AC® and Indura® fabrics, it is important not to overload the machine. To ensure a cleaner wash and avoid setting wash wrinkles, the load size must permit clothes to move freely through the wash water and rinse cycle. Regardless of the machine’s rated capacity in pounds, bulk — not weight — should be the limiting factor. WASH TEMPERATURE Heavily soiled garments made with UltraSoft®, UltraSoft AC® and Indura® fabrics should be washed using the “hot” water temperature setting. Garments with lesser degrees of soil can be laundered with lower water temperatures, which also will be beneficial in retaining garment color.
PRIVACY POLICY
Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.
Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.
Collection of Information
we collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.
Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Distribution of Information
we may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.
Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:
By e-mail:doogieshats@gmail.com
By Phone: 989-513-4099.
We reserve the right to make changes to this policy. Any changes to this policy will be posted.
RETURN POLICY
Doogies Hats return policy it is an exchange only policy.
If Doogies Hats sends you the wrong size we ask that you send only the hat or hats that are wrong with a copy of the receipt to Doogies Hats 3655 N. Meridian Rd. Sanford MI 48657. If for any reason you ordered the wrong size or pattern etc., we have a 25% restock fee due to the fact that the hats are custom made to your specifications and can be very hard to find a new home for them. Upon us receiving the hat or hats, we will inspect them and if it was our mistake, we will make it right by sending you the correct hat or hats. If it was your mistake, we will send to your email with a credit code valued at 75% of your subtotal that you can use to reorder.
We thank you for your business.
Doogie.
What can be returned?
Items must be new and in unused condition to be returned. Items that are not personalized with embroidery may be returned with a 25% restock fee with prior notification to Doogies Hats. At 989-513-4099 or email us at doogieshats@gmail.com.
When do items need to be returned?
Within 30 days from delivery date.
Where do items need to be returned?
Doogies Hats 3655 N. Meridian Rd. Sanford MI 48657
How do customers return items?
Call or email us to get a return code without the code we will not accept the return.
Shipping for returns?
The customer is responsible for the cost of shipping the return. Doogies Enterprises is not responsible for any items lost in the mail being returned to us.
SHIPPING POLICY
What do you ship?
We ship all products that we make and sale at Doogies Hats
When do you ship?
We do our best to ship your order within 10 business days (M-F). Note: custom hats and embroidered hats may need extra time to make.
Where do you ship to?
Worldwide.
How do you ship?
We ship via USPS
How to track an order that’s been shipped?
We send an USPS tracking # to the email that you provide us when you order.
In-store pick up option?
You may pick up your order at the office with prior arrangements. At 3655 N. Meridian Rd. Sanford MI 48657.
Monday- Friday 9am-5:30 pm
Note: If the address that you give us to ship to is a wrong or bad address and it is sent back to us we will need to charge you to reship the order. (we do not get a refund when it comes back to us.)
TERMS and CONDITIONS
Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Doogies Hats relationship with you in relation to this website.
The term ‘Doogies Hats’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 3655 N. Meridian Rd. Sanford MI 48657. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• You may not create a link to this website from another website or document without [Doogies Enterprises LLC.]’s prior written consent.
Doogies Enterprises reserves the right to cancel any order at any time in full or partial refund. For reasons as Embroidery of Profanity, Suspension of fraud, Price descriptions are a few reasons.
You must put 7 qualifying hats in your cart and the coupon will automatically discount one hat no code needed. Note: The free hat is only applied to a single transaction not accumulated over time.
Doogies Hats is a Doogies Enterprises LLC Company.
Thanks Doogie, I’m looking to seeing them!
thanks for the prompt response. I wanted to know one other thing , how can I see what order are sewing at the time ? … And just mail send an e -mail ? … Thanks again !
Thanks doggie nice welding hats good quality, and thanks also for sending the free welding hat even though i dirent used the coupon, thanks again ?
Got my hats today, they look great! THANKS Doogie!
I am very, very happy with my order! Thanks so much. These hats are made with precision and are of the highest quality. You sent me 4 business cards with my order and they lasted less than two hours at work. Expect quite a few more orders from the electricians in omaha! Thanks again!
hey i ordered a cap off you yesterday and i just found out that canada post is probably going on strike. is this how you were planning on shipping ?
Yes we ship through the post. others charge way to much. Let hope that they don’t strike.
I placed an order last week, when will I receive tracking information? I also chose priority mail? Thank you
Jason
We custom make every hat to your order specs on first in first out. The priority gets you insurance and faster processing from USPS. you will get your package faster from the USPS side. We are approximately two weeks out. we will send you a tracking # the day that we send out your package.
Will you do a double sided.
All of our hats are reversible with a solid color on the inside. If you want a printed fabric on the inside buy the embroidery option for each hat you want changed and put in the order notes what you want for the inside print.
Doogie
Was wondering when i will rreceive cconfirmation of my order
Order #11540 the stitching was spelled wrong on my cap how do I go about an exchange or return I’d prefer the same cap with corrected stitching
What does it say
IEBW instead of IBEW
Sorry about that send it back we will fix it and send it back to you asap. Doogies Hats 734 George St Midland MI 48640.
Thanks appreciate it
Why didn’t the 1 free code work for my order? I didn’t get a 7th has for free
I refunded your account yesterday $14.95 you need to type in the code 1free or 1 free either one will work.
order number 11520 when I put in the tracking number it says it was returned to you I gave the correct address to the ups store in akwasasne so can you tell me what the status of the order is
i dont know why its coming back to us did it need a box #
no its a ups store did you not receive it back yet
can you contact me at dclouthier@rogers.com let me know whats going on did you receive the order back yet
you put the wrong address on it you put hogansburg and it should have been akwesasne so you need to reship it
let me know when you have done this
Dave the address I sent it to is 8 State Route 37 Ste 6 Akwesasne NY 13655-3220 That is why I called the ups store and asked them and I talked to Lori. She told me that you need to fill out paper work to get mail to this address if I were to send it back that it wold get sent back to me again. I’m not trying to be difficult I want you to have your hats. its just until you call her she told me that I cant get it to you at this address. Her # is 518-333-0426. if you would like you can call me at the shop I will be here for a bit yet tonight. 989-513-4099
We got the package today I called the UPS store to make sure the address was correct Lori at the UPS store asked for you to call her so it can be delivered to you. something about a form to fill out her # is 518-333-0426. please let me know what you find out. Doogie
I will call you tomorow
Thank you
I cannot find my order and all that it says is “processing” can not be paid for. I would like to know what’s going on with my order. Thank you.
Cliff
Pghfreestyle@aol.com
Your order was seen today it will ship out Monday.
Wonderful, thank you very much for the quick response.
Do you offer union or veteran discounts? I am just now finding your products after I got into it with welder nation. I asked why they had their hats made in China and charge so much. Then I found All American hats and bought them. Now I’m finding ya’ll and plan on buying your hats and would like to know if you have any discounts or promo for vets/union members
Jeremy I see you just ordered from us. Thank you for that. We do not have any discounts for Veterans or Union hands. We do have buy 6 get the 7th free no coupon needed just put 7 hats in your cart. We also offer free shipping on orders over $50 to the USA. We do run specials form time to time. Please join our face book pages and also sign up for our emails to get all discounts. https://www.facebook.com/doogieshats/
https://www.facebook.com/groups/1660191600954370
Would you be able to sew 6 hats (spiderman) size 6-1/4?
We can do that 6 1/4 is a very small hat as in toddler size 19 3/4″ Head Circumference if this is what you are looking for we can do that for you you can order them pick the smallest size and put in the order notes the size that you want.
I just ordered five hats and made comments during the checkout for the spiderman hats to be size 6-1/4 but paid through paypal and the invoice stated that I did not include any comments. so, here you go Thanks.
we got your note on your order. the not from paypal was that no note on paypals side. thank you for your business. Doogie
Hello,
I ordered 7 hats last week, only now did I realize that doogieshats.com not email an invoice to its customers, a major inconvenience. Had I known I would have taken down an invoice number at the time of purchase. My name is Monica Kennedy and my email is 19moncas90@gmail.com, if that helps reference. My husband just tried out his first doogie hat which we ordered previously order#11534 in his hat size, 7 3/4, after the first hot wash and dry it is still a bit baggy, my hope is that if the sewing has not commenced, that it would be possible to change the size of the 3 hats ordered most recently in 7 3/4 to 7 5/8, the other four hats ordered were for myself and I would like all of those ordered in size 7 1/2 to remain as such.
Thank you,
Monica Kennedy
I just discovered your invoice email in my spam, I apologize sincerely, as my mailbox would not load any spam for some time.
Here is my invoice #11629
Thank you,
Monica
.
Im glad you found the invoice. the hats should come down a bit more in the next few washes. the way fabric is made today is shrinks even after the first hot wash we put the fabric though. be sure to dry on high heat that will help to get the final shrink out as well.
Doogie
Hi was just wondering when will my order be shipped? I made the order for 2 Alabama University hats on 7/21/16 I forgot to write down the order number sorry?
your order is the first one to be sewn tomorrow it will go out in tomorrows mail.
Hello,
I will like to place orders for some of your products, I will like to know if i can place orders with my credit card and if i can arrange pick up from your store/warehouse by a private freight company.
Get back to me at : P.Anderson2133@gmail.com
I will be looking forward to your quick response soon.
Thanks,
Peter Anderson
Peter I will email you.
Made order a week ago and have not heard anything about it
Your order is in the stack of orders to be shipped out today. we will send you a tracking # when it ships.
Hi I think order 2 items but I received only one
You ordered one hat with the spark guard add on. that we added to the hat that you ordered.
Doogie
Is there anyway yout could make a donald duck welders cap??
I will look for some Donald duck fabric and let you know
Hey, no issues or complaints here, I actually just wanted to say that I just the caps I ordered and I love them. I have a pretty small head so it’s tough to find welding caps in my size (let alone in a pattern that I like) so doogies is absolutely the best option. Keep it up, I love this product and you’ll get orders from me as long as you’re in business. I think I’ve got about 163 years before I can retire so keep that needle sharp 🙂
Thank you Jason. We will keep the needles sharp and the machines oiled. Doogie
Hi I ordered three caps Aug 15
I received an email today from Tim Boyce saying the paypal transaction failed. Asking if I would like to pay via PayPal. The email address won’t let me reply, so is this a real email? My account says it has been autherized.
Kimi
Thank you for asking I have no clue who Tim Boyce is We got your order and all is good on our end. Please report this person to paypal.
Thank you for your business.
Doogie
The Air Force cap doesn’t have a bill option. Is a 3″ bill available for the cap?
Yes you can it is fixed now thank you for letting me know.
Doogie
Order #11992
Ordered on August 16, 2016
Was wondering if it isn’t too late to change the size of the caps I ordered from 6 7/8 to 7 1/4. Please advise asap.
Thank you
I will need to look into this when I get to the shop tomorrow
Thank you. Please advise. Again, thank you.
The hats are sewn together and ready to ship. We will have to start over with your order. It will delay your order.
Doogie
Will I have to pay more or can you shin those out to someone else? If so that is fine if there is a delay as I need the proper size.
Thank you so much
No need to pay extra. the delay is because we need to start over with your order. Its all good.
Doogie
Thank you so much. Amazing customer service. Will definitEly only order from you guys!
Thank you.
I was wanting a welding hat made with the Shelby gt500 mustang logo. can u do that?
I can’t make the emblem do to trademark laws I can look for the fabric that is already made I will let you know.
Do you have any Gadsden flag material or state of Jefferson logo material to make hats out of? I would place a substantial order if you were able to provide this! Thank you!
No we do not have any. email me at doogieshats@gmail.com we may have a way to get it done.
Hi there just seeing if you received my order as I’ve not had a conformation email on my order that I placed on Wednesday
Yes we got it it should get sewn tomorrow.
Hi doogie, I placed an order for 6 caps on wed 8-24. I got my paypal receipt so I’m sure my payment went through, just curious to know when they would get shipped out.
Thanks
We hope to get them sewn tomorrow.
hi im trying to purchase your Scooby doo pattern but the link isn’t working? is that cap still available? thanks
Im working on it should have it soon
it is fixed it is now called Scooby Doo Welders Cap. Thank you for letting me know.
hi I recently made a purchase but I haven’t received any e-mail with the information. can you please provide that? thanks. also how long does it take to receive my hats :)??
Hi could you make a hat for me and my 18month old daughter out of fabric with sophia the first on.
Do you want Sophia the first embroidered on it?
The measurements for my head is 23 3/4, what size hat would you recommend for that size?
7 1/2 will be a little snug The 7 5/8 will fit a little loose . it just depends on if you like them tight or loose.
Is Charlie Brown on the “Lucy and Linus” pattern by chance?
Yes he is in the pattern.
Tyler
We had a system crash and with some digging I found your order. I do apologize for the delay I will get this order out to you asap.
Doogie
I placed an order for two hats but did not give you my email address so I can track them. Here is my order # 325057 made on September 11, 2016 . My name is Linda Gaebel. Thanks for the reply in advance.
We got your order and it has the email gaebel1236@gmail.com if you don’t see it there check your spam folder we are sewing orders placed on the 5th as of tomorrow.
Thank you for your business.
Doogie
I just received my shipment of new hats today and I am extremely happy with the quality and workmanship. I have spent a lot of money on hats from other companies and it seems like each one fit differently. All of the nine hats I have purchased from Doogies all fit exactly the same. The Doogies hats are by far the most comfortable. I really appreciate the choice of liner and thread colors which show a real pride and eye for how they look as well as fit. Furthermore, being able to get to choose the length of the bill is a very nice option. Keep up the good work, you have a customer for life.
Thank you for your kind words! We take pride in making a quality product and have a great staff that works hard to provide hats that will soon become favorites for our clients. We appreciate your business & look forward to working with you again. Doogie
Doogie,
I just want to say I am very pleased with you and the hats we received. The workmanship is awesome and the turn around time was good too. I was also impressed that I received an actual phone call from you, Doogie, to make sure that you got the embroidery just right. Most people would have messed around with e-mail and slowed the whole order process down by days. The fit is great too. I was nervous about that. I was also impressed that the embroidery was just on one side of the material and not sewn all the way through so that when you wear it reversible, the embroidery isn’t backwards. Most of all my son was thrilled to get 2 really nice welding hats. HATS OFF TO YOU!! I’m singing your praises and passing out your cards!
So glad that you are pleased with the hats! At Doogie’s Hats we are excited to have the opportunity to see young welders getting started in the industry as it is an integral part of how the U.S. was built and how it continues to grow. We appreciate your business and look forward to doing business with you again!
Hello I order a couple of hats on the 14th. Just wondering if i will recieve an email with the tracking number when they ship. Or a confirmation email that my order has been recieved?
Yes you will get an email from stamp.Com when we ship them. Our system send out an automated confirmation so you should have it in the email that you gave us please check your junk and spam mail. We will be sewing orders placed on the 14th Monday.
I just placed an order today and wanted to find out if I can get my two items with a 2 ” bill instead of the “4 listed on my order. Order #325140
yes i will change it for you.
Hello, I ordered a hat today and I made a mistake. I want deep 7 1/4″ covers the top of the ears instead 6 1/2″ sits above the ears.
I will fix it for you.
Thank you for your business.
Doogie
i placed an order on sept 14th and paid through paypal, i was just wanting t inquire aboiut the status of my order.
sorry about that I somehow skipped your order. I will get it out today.I will send you a free hat for the mistake.
Doogie
I just want to make sure my order was received. I never received a confirmation email or anything of the order so want to double check. Thanks!
Yes we did receive your order.
Please check your spam and junk mail our system sends out an auto confirmation that some spam filters grab.
Thank you for your business.
Doogie
I received the three hats that I ordered today and WOW!!! These are hands down the best welding caps available. Over the past 10 years, I’ve ordered mainly from AllAmericanHats, and bought a few off the shelf Comeaux hats and they come no where near the quality of these. The 6 panel design and customizability is absolutely unmatched. I will never buy hats from anyone else. Thanks you guys!
Can you ship to an apo ae address i tried to place an order im currently deployed and your site doesnt give give the option
We have had people order from APO’s in the past. use the address that you are in and is should pick up on the fact that you are in an APO. if not put your US address in and then put your APO address in the order notes and we will ship to the APO. Or you can phone in your order at 989-513-4099
Doogie
Im currently deployed do you ship to apo ae, if so your shipping address options dont have that as a choice
Yes we do.
You site doesnt give the option for apo ae how can i place an order
I figured it out ty my order has been placed
G’day mate. Just wondering if there’s any chance of a philadelphia Eagles hat?
Cheers
We can get the fabric if you want one I can add it to the website and when you order the hat I will order the fabric. It will take a bit longer to deliver do to we need to order the fabric.
Let me know if you do and I will let you know when it is up.
Doogie
Could you please let me know the size of the bill on the hat we ordered? It was a little longer than he wanted so we wanted to order shorter next time. Other than that, everything fits great! Very please! Length of bill was our fault.
Thanks!
Your welcome you ordered the 4″ bill. We are pleased to here that you are happy with your hat.
Doogie
I would like a qty of 6 caps in the Univ of Texas pattern size 7 1/2 with the 3″ bill. You only show 2 in stock, so when would you be able to ship the 6 + 1 free pkg?
Thanks
Order number 325459 just curious as when to expect it, haven’t received a tracking number or anything. Thanks
MOST all cap makers have there own sizing so he may be a 7 1/2 with other makers with us I suggest to follow our chart.
I’ve checked my spam
I placed an order on December 29 and have received your order complete email and was just wondering if I could get a tracking number from you. Thank you much appreciated!
Yes I just placed an order in 9/28/2017 I am having the hats sent to a different address and I just noticed I messed up on part of the address it’s suppose to be 13363 east 435 rd Claremore Oklahoma 74017 my shipment number is 330561 Ethan Egleston thanks.
i fixed it for you.
I had made an order sep 20 and didn’t get a confirmation email until September 29. I understand to time it would take to sew it. It is October 5 and usps says that it’s on its way to the augusta Georgia facility after already leaving there!!! It might not be the company’s fault but it makes not want to buy anything else if the money I spent is being used like this. Not convenient at all! My order number is 330425
Hey bud, I placed an order on 10/08/17 with all the correct info minus the size. Can you change the size from 7 1/8 to 7 3/8?
Yes I will change it for you.
Doogie
Thank you!
Just trying to get 2 new fitters caps embroidered with my local but there is no options for comments or a place to tell you what I want the embroidery to be. Please explain how.
First you need to buy one add embroidery for each hat to be embroidered. Then when you checkout on the page you put your address you will see a spot called order notes put in the notes what you want on the hats.
Placed an order on 10-18-17, never received an email confirmation. My order number is 330898. Thanks, love my last hat I ordered.
We do have it in stock now.http://doogieshats.com/product/nfl-philadelphia-eagles-welding-cap/
we are out of stock we hope to have it back in stock soon we are making a change to the print it will be better when we get it back in stock check back in a few weeks I hope to have it in by then.
Accidentally ordered two of the same caps is there any way I could take one off
I refunded the hat for you.
Order number 333557, any tracking info?? Ordered 4/15/18
USPS Tracking# 9400111899560976546370
Scan History
Date Time Location Status
May 3, 2018 09:49 VALLEY FALLS,NY,12185 DELIVERED, IN/AT MAILBOX
I never received an email with my tracking number. How do i get it?
I need to know you full name on the order or your order #.
I had recently purchased a cap with a sweat band. After receiving my cap I didn’t notice a difference from my new one with the sweat band, and my old one without. It also doesn’t feel like there is any fabric sandwiched between the inner and outer layer. Should there a differences between the two?
Thanks
Johnny
Send me a pic of the inside of the hat. Turn it inside out and send the pic to doogieshats@gmail.com you should see extra stitching that does not show on the outside of the hat.
Was wondering if you can get any hats in kids sizes
Any of the 14.95 hats.
My name is Griffin May, I just ordered a welding cap from Doogie’s, just wanted to know when I can expect this order? I ordered it on September 20, 2019, just need it for a class.
I was looking at the website on how to clean the caps but it’s too much random Info in there.I was trying to figure out how to wash the caps, so I don’t mess these caps up. Is it basically Just normal detergent and air dry
If it is a standard hat wash in cold water with regular detergent no additives like oxiclean Dry in the dryer and all will be fine. If you have the Westex FR hat go to Westex.com for cleaning.
I’ve been a customer for years. My recent order #340481 should be 2 of the same size caps. One for loose which I can deal with. Hopefully some shrinkage will occur and it will fit great.
The other is so tight it gives me a headache as soon as put it on.
Last couple orders sizing of each hat is different. Kinda disappointed.
Hello, I recently ordered some hats size 7 with the 7.25” crown. The hats fits perfect after washed and dried for the first time. Is there anything that can be done to keep the hat from growing after halfway through my shift?
The way that the 100% cotton cotton is woven the cap will have a small bit of stretch. keep drying hat on high heat when washing. I have had reports from others that it gets better over time less stretch that is.
Do you have a tracking number for my order let me know what information you need from me
your order finished today and will ship out tomorrow. You will get an email with the tracking # when we buy the postage.
Thank you for your business.
Doogie
i looked for this option but i can’t find it do you have this option 7 7/8 DEEP SEWN UP AND READY TO SHIP MYSTERY THREE PACK WELDERS CAPS
Yes we do it was out of stock I just put it back in stock. https://doogieshats.com/shop-welding-caps/z-7-7-8-deep-sewn-up-and-ready-to-ship-mystery-three-pack-welders-caps/
The print inside and out has a better price point.
Please add NHL BLUE JACKETS pattern. Kind Regards, Tom
Your last order was 7 1/4 6 panel deep.
I have been a Doogies customer for years. Great quality here.
I am wondering if I can order custom crown depth. 6 1/2 is too shallow and 7 1/4 is too deep.
I own 2 hats that I ordered from Doogies around 3 or 4 years ago and those are the best fitting. Almost positive that I ordered custom crown depth.
I just looked at your orders you have ordered 7 3/8 med 6 1/2″ deep you did one with 6 3/4″ deep the last one you ordered was 7 1/2 deep 7 1/4″ the bigger you go the deeper the hat will sit and looser at the same time. You will always need to add the note to make them 6 3/4″ deep in the order notes and we will gladly do that for you.
Thank You! I appreciate you sending me a replacement!!
You are welcome.
Just ordered Order # is 363324. on the OD Green cap is I put “send lawyers gun & money”. I put “gun” instead of “guns” Can you change it to just “Lawyers, Guns, and Money”. I would greatly appreciate it.
Changed it for you.
I’m so sorry but I guess it is 7-00030 so disregard all previous comments
will do.
Hey Doogie i accidently ordered 7 hats in 7 5/8 i need all my hats in 7 3/4 my order number is 363843.
changed it for you. Have a great week end!
Hello, I placed an order, order# 364177 on 9/15. I was just wondering about your lead time? Thank you
We custom make the hats to your order specifications. You order will ship out mid next week.
Hi, I was wondering how long it would be before my order is shipped out and will I receive an email with a tracking number? Order # 364173 on 9/15/22 Thank you!! Heather Hagaman
We custom make the hats to your order specifications. You order will ship out mid next week.
Hi just wondering if i could get an update on when my order will be shipped…. Order #366843 placed on 3/21/2023.
Thanks!
Your order shipped out today. You should have the tracking # in your email. Thank you for your order! I hope you have a great week!
We are sewing orders that were placed on 3/16 today.
I’m sure you’re all working hard! I’m just excited to use some high quality welding caps! Looking forward to seeing the status of my order say “shipped”. Take care you awesome people!
Yes we are and working overtime to get the orders out. Thank you for your order and we will get it out as fast as we can.
You’re welcome. Have a great day.
You used to have a USMC Desert camo pattern (2020). I was wondering if I was able to order more of those. Please feel to contact me at your earliest convenience!
I no longer have the desert color we do have some of the woodland print left. let me know if that interests you.
Sure! I’ll try to put in for a woodland camo welding cap. Is there a certain name for the print I should look for?
you will need to call in your order. 989-513-4099 ask for Doogie.
I was wondering if you could make hats with a deeper crown? (8”)
yes we can. buy the extra deep option and put in the notes please make the hat 8″ deep and we will do that for you.
Good Morning,
I’m wondering when I can expect my order. I placed it on June 2 and have not received it yet. Order number Order #368007. I was hopping that it would have arrived in time for Father’s Day. Thank you for any information you can supply.
It is going out in todays mail.
I ordered 3 hats on 6/23/2023 and have yet to receive them. I would appreciate at least an update on the status of them or a round about time when I might revive them. It is currently 7/6/23. Thanks
Jordan We are working on orders that were placed on the 21st today We will be getting to your order in the first of the week. We will send you a tracking # as soon as we get the order sewn together.
Awesome, thank y’all very much! Have a good weekend!
Hi legends, I have just came across your site and your hats look awesome. I have always had my hats custom made from a pommy pipe welders wife. They were called Harry’s hats and he was known as Harry the hat. This was over 20 something years ago and now I have run out of them, recently I’ve had someone pick the last one apart and make new ones from it. They have turned out pretty good I would say 95% to the original but she is no longer interested in doing anymore. Looking at your 6 panel hats and they look so very close so I decided to order one and see what I think. The problem is guys is I’m in Australia and the postage cost is more than the hat, I guess it’s because it’s insured. I have tried to change the posting method but I can’t seem to be able to choose a different option. So my question is can you absolute legends somehow enable me to choose a different posting option? Please please please. I realise if I ordered more than one it wouldn’t be as bad but even if I ordered 7 hats it’s still expensive remembering once the US $ are converted to AU $ . Hope this message finds you well and I really really hope you guys can come to the party. I 100% know that everyone I work with at ( multiple mine sites in Western Australia and offshore jobs ) will want your hats as my hole working life as a welder ( 27+ years ) I continually have been asked about the Harry hats I’ve had and your look so similar. Love ya work and shine on
A big G’DAY from down under
Clinton Thank you for the nice words. Yes the postage is steep I do understand that 100% this unfortunately is the best price available. We have it shipped with insurance do to if the package is lost or misplaced if it is shipped first class they will not go look for it unless it has insurance. very much a dick move on the postal side. it only cost like $2.50 extra and that is a great deal considering. We do sen a lot over to the down under. during covid the only way we could ship to you was next day air and one hat would cost $75 and you guys keep buying them almost every day it hurt my heart to see that. But what can we do. my postal and your postal booth want full payment to ship.I know this is not easy to swallow but it is the best answer that we have at this time.
If you know of a supply house that would carry our hats let me know.
I ordered a cap on 11/16/23 and still haven’t got a tracking number tryna figure out what’s going on the order number is 370693
We are sewing on the 14th Monday
Man I ordered my cap on November 16th and still haven’t got it what the heck is going on this is poor service
We got swamped and I had to her hand surgery. My staff is doing there best to get the product out the door. I will be going in tomorrow and I will check on what is holding your order up.
Your order is getting embroidered and will go out Wednesday when we get back from Christmas.
Is it possible to change the shipping address on an order.
Yes please call it in 989-513-4099
Hello! I just made a purchase but noticed I didn’t put a local number on my embroidered hat 🙁
It’s local 114 if you could help me out with that pls and thank you!!
Made the change for you.
Good morning, I ordered 2 hats on March 30, 2024, but have not received any confirmation that the order was received. I appreciate that the hand sewn hats take time so I’m not worried about that. I just wanted to make sure that there was not a breakdown of communication somewhere in the chain. Thanks for your time, have a great week.
For some reason hotmail has started sending our emails to spam. Please tell hotmail we are a good email not spam star the email so that you will get the tracking # when we send out the order. I did send your invoice to your email again so please check your spam. or email doogieshats@gmail.com so I can reply to your email. Hotmail must have changed something all hatmail customers are having the same troubles.
Do you have an eta on my caps
Your order will ship out tomorrow.5/8/24
hello, im trying to figure out if i can add “double bubble” to a hat i am ordering but i dont know where to add that to the order.
Are you looking for the words embroidered on the hat? If so in the options under the size and bill size you will find embroidery and when you click on that you will have a place to type what you want.